Terms of Service
Last updated: January 2026. Please read these terms carefully before using SafeHome Diagnostics services.
1. Acceptance of Terms
By accessing and using the SafeHome Diagnostics website and services, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not use our site or services. We reserve the right to refuse service to anyone who violates these terms.
SafeHome Diagnostics provides home safety diagnostic assessments and tailored maintenance solutions for seniors and adult children concerned about aging home hazards. Your use of our services constitutes acceptance of all conditions outlined herein.
2. Permitted Use of the Site and Services
You agree to use SafeHome Diagnostics only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behavior includes:
- Harassing or causing distress or inconvenience to any person
- Transmitting obscene or offensive content or disrupting the normal flow of dialogue within our site
- Attempting to gain unauthorized access to our systems or networks
- Reproducing, duplicating, copying, or selling any content without explicit written permission
- Using automated tools, bots, or scrapers to collect data from our site
- Misrepresenting your identity or affiliation with SafeHome Diagnostics
Our services are intended for adult children and seniors seeking genuine home safety assessments. Commercial resale or redistribution of our diagnostic methods or recommendations is prohibited without prior written agreement.
3. Intellectual Property Rights
All content on the SafeHome Diagnostics website—including text, graphics, logos, images, diagnostic frameworks, assessment questionnaires, before-and-after case documentation, and service descriptions—is the exclusive property of SafeHome Diagnostics or its content suppliers and is protected by international copyright laws.
You are granted a limited, non-exclusive, non-transferable license to view and print content for personal, non-commercial use only. You may not modify, adapt, translate, reverse engineer, decompile, or create derivative works from our content without express written permission.
If you believe content infringes your intellectual property rights, please contact us at hello@brainactuateddevices.com.
4. Disclaimer of Warranties
SafeHome Diagnostics provides home safety assessments and recommendations in good faith based on visual inspection and diagnostic questioning. However, we make no warranties, express or implied, regarding:
- The accuracy, completeness, or timeliness of diagnostic findings
- The suitability of recommended maintenance solutions for your specific situation
- The availability or uninterrupted operation of our website or services
- The absence of errors, viruses, or harmful code in our digital services
Our assessments are informational tools designed to help identify common safety hazards in aging homes. They do not replace professional engineering inspections, medical advice, or licensed contractor evaluations. We strongly recommend consulting qualified professionals for structural, electrical, plumbing, or medical concerns.
Important: SafeHome Diagnostics is not liable for injuries, property damage, or adverse outcomes resulting from failure to address identified hazards, misinterpretation of recommendations, or use of unqualified contractors.
5. Limitation of Liability
To the fullest extent permitted by Italian law, SafeHome Diagnostics and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use of or inability to use our website or services
- Reliance on diagnostic assessments or recommendations
- Injuries, falls, or property damage in your home
- Unauthorized access to or alteration of your personal information
- Third-party conduct or services recommended by SafeHome Diagnostics
Our total liability for any claim arising from these terms shall not exceed the amount you paid for the specific service in question, or €100, whichever is greater. Some jurisdictions do not allow limitation of liability, so this clause may not apply to you in full.
6. Third-Party Links and Services
SafeHome Diagnostics may reference or recommend third-party contractors, maintenance services, or resources. We do not endorse, control, or assume responsibility for the quality, accuracy, or legality of third-party services. Your use of third-party services is at your own risk and governed by their terms and conditions.
We are not responsible for any loss, damage, or dispute arising from your interaction with recommended contractors or service providers. Always verify credentials, obtain multiple quotes, and review contracts independently.
7. User-Provided Information
When you contact SafeHome Diagnostics or request a diagnostic assessment, you may provide personal information such as your name, address, phone number, email, and details about your home. You agree that:
- The information you provide is accurate and complete
- You have the right to share information about your home or a family member's home
- You consent to SafeHome Diagnostics using this information to provide assessments and communicate with you
For details on how we collect, use, and protect your information, please review our Privacy Policy.
8. Modifications to Terms and Services
SafeHome Diagnostics reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our site or services following any modification constitutes acceptance of the updated terms.
We will make reasonable efforts to notify you of significant changes via email if you have provided contact information. It is your responsibility to review these terms periodically.
9. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Italy, without regard to its conflict of law principles. Any legal action or proceeding arising from or relating to these terms shall be brought exclusively in the competent courts of Milan, Lombardy, Italy.
By using SafeHome Diagnostics, you consent to the jurisdiction and venue of Italian courts and waive any objection based on inconvenient forum.
10. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.
11. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and SafeHome Diagnostics regarding your use of our website and services. They supersede all prior agreements, understandings, and communications, whether written or oral.
12. Contact Us
If you have questions about these Terms of Service, wish to report a violation, or need clarification on any provision, please contact us:
SafeHome Diagnostics
Email: hello@brainactuateddevices.com
Phone: +39 357 826 8559
Location: Milan, Lombardy, Italy
Website: brainactuateddevices.com